General terms and conditions of sale

The General Terms and Conditions of Sale

All our sales and orders are subject to these general terms and conditions of sale, which the customer expressly accepts without reservation.
Issue of quotations. All quotes are valid for 1 month

1. Application of the general sales conditions of PUBEO SAS.

The present general terms and conditions of sale are applicable to all products and services sold by PUBEO SAS. They are applicable in their entirety for any contract concluded between PUBEO SAS and its customers in France or abroad, regardless of the place of delivery. Any condition contrary to the present general conditions of sale set forth by the purchaser, in his general conditions of purchase or in any other document, shall be unenforceable against PUBEO SAS, regardless of the time at which it may have been brought to its attention.

2. Orders and execution

Any order placed with PUBEO SAS is firm and definitive for the customer upon receipt by PUBEO SAS of an order form, of the customer's agreement to its quotation by the mention "good for agreement", or of any other medium indicating an order.

3. Awards.

The products are supplied at the price fixed on the basis of the PUBEO SAS price list in force at the time the order is received. The prices are ex-store, excluding VAT and all other taxes which will be invoiced in addition. Prices are subject to change without notice.

4. Payment terms and conditions.

Invoices shall be payable on delivery or according to the conditions indicated by PUBEO SAS on the quotation. Our supplies are payable in cash on delivery. Any delay in payment on the part of the customer shall automatically entail, after formal notice, the payment of interest on arrears at a rate equal to twice the legal interest rate in force.

5. Transfer of risks.

The transfer of risks occurs on the date of delivery (delivery takes effect at the time of collection of the products by the carrier). Consequently, the products travel at the recipient's risk.

6. Receipt of products.

Without prejudice to the measures to be taken with regard to the carrier pursuant to Article L 133-3 of the French Commercial Code, any reservation upon delivery and any refusal upon delivery by the customer for damage, shortages or non-conformity of the products delivered with the dispatch note must be formulated in writing and in a precise manner on the delivery note, as well as on the transport note. It is up to the customer to provide any justification as to the reality of the anomalies noted. A detailed complaint must be sent to PUBEO SAS (to the account manager in charge of the account concerned) by registered mail with acknowledgement of receipt, within a period not exceeding 3 days following delivery. The refusal of the products on delivery by the customer may be considered as abusive if the customer cannot justify the anomalies invoked on his delivery note (BL) and on his transport note. In case of abusive refusal of the products, PUBEO SAS may claim a fixed compensation of 50 Euros from the customer.

7. Warranty conditions.

Les produits vendus par la SAS PUBEO sont garantis 3 mois sur présentation de l’original de la facture. Pour bénéficier de cette garantie, le client devra aviser immédiatement PUBEO, par tous moyens, des désordres allégués. PUBEO SAS ne sera tenue à aucune indemnisation pour les dommages tels que perte de production, perte d’exploitation, perte de chance, perte de données, préjudice financier ou commercial ou autres qui seraient la conséquence directe ou indirecte des dommages subis suite à l’utilisation ou à la défaillance des marchandises livrées. La garantie ne s’applique pas si les avaries sont provoquées par de fausses manœuvres, une mauvaise utilisation, la négligence, le transport effectué sans précaution, l’utilisation nuisible à la bonne conservation du bien, l’usure graduelle et normale, tout dommage résultant d’événements extérieurs tels que notamment l’exposition aux vents, la pluie, ou toute autres conditions météorologiques défavorables.

8. Right of withdrawal.

Pursuant to Article L121-20-2 of the Consumer Code (extract), the right of withdrawal does not apply to orders for the supply of goods made to the consumer's specifications or clearly personalised, i.e. for orders for personalised media placed on the www.pubeo.fr website. For other products, you have a period of 7 days from receipt of the items, without having to justify your reasons or pay any penalties, except for the cost of returning the items, which remains at your expense.

9. Reservation of ownership.

PUBEO SAS expressly reserves the ownership of the goods delivered until full payment of their price in principal and interest. In the absence of full payment of the price of the products in principal and interest, PUBEO SAS may, at any time, take back the products from the customer. PUBEO SAS may also take back the unpaid goods from the sub-purchasers or demand direct payment from them.

10. Jurisdiction and applicable law.

Any dispute relating to the present sale will, in the absence of an amicable agreement, be under the exclusive jurisdiction of the courts of Coutances.